Promotions Terms

This page tells you the legal terms and conditions of any offers, competitions, prize draws or any promotion that Missguided holds (“Promotions”).

The relevant Promotions are administered by Missguided Limited (company number 03235904) (“we”, “us”, “our” and “Missguided”) of 75 Trafford Wharf Road, Manchester, United Kingdom M17 1ES.

40% off in association with Frank Body

These terms and conditions apply to the “40% off in association with Frank Body” promotion advertised on Frank Body’s promotional email between 27.09.17 and 10.10.17 (“Promotional E-mail”) (“Promotion”). The Promotion allows you to use the code stipulated in the Promotional E-mail (“Code”) to redeem a 40% discount on non-sale and non-discounted items (“Items”) purchased on Missguided’s www.missguidedus.com website (“Website”) between 00:01 (BST) on 27.09.17 and 23:59 (BST) on 10.10.17 (“Discount Period”) (“Discount”). Offer valid for Frank Body customers only. Purchase necessary.

    1. Eligibility - to redeem the Discount you will need to locate the Code on the Promotional E-mail. You will then need to go the Website and once you have selected the Items you wish to purchase enter the Code at the checkout. You can only use the Code once i.e. after you have used the Code you will not be able to use the Code again and redeem the Discount on any other purchases. You cannot use the Code and apply the Discount in conjunction with any other offer, discount or promotion e.g. student discount. The Code cannot be used against sale items and otherwise discounted Items (e.g. 2 for 1) and/or against delivery charges. You cannot use the Code for any other purpose, other than as set out in these terms and conditions. You cannot transfer or exchange the Discount for any purpose, amount, gift, items, money, vouchers or other form of compensation. By using the Code you agree to these terms and conditions. If you do not agree to these terms and conditions please do not use the Code.

    2. Discount Period - the Discount is only available during the Discount Period. At the end of the Discount Period the Discount will no longer be available.

  • 3. Conditions of use:
  • i. You must be aged over 16; If you are aged under 18 you must have the permission of your parent or guardian to participate in this Promotion and by using the Code you confirm that you have obtained such permission;

    ii. You must be resident in the US purchasing Items from the Website and be a Frank Body customer;

    iii. The Discount is only available on non-sale and non-discounted Items from the Website. The Discount is not available for purchases on any other medium including at any concession or store, or any website including any third party website and or towards delivery charges;

    iv. You will not be eligible for the Discount if you are our employee or their direct family member or agent, or if you are otherwise associated with the Promotion;

    v. All purchases using the Code are subject to the Terms of Sale. Where Items purchased using the Discount are subsequently returned for a refund, any refund due will take into account the Discount and an appropriate amount will be deducted from your refund;

    vi. You must agree to these terms and conditions

    vii. We reserve the right to refuse the Discount where there has been a breach of these terms and conditions.

    4. Changes to the Promotion - we reserve the right to cancel or amend the Promotion at any stage where we deem it necessary and/or there are circumstances outside our reasonable control which affects or could affect the proper operation of this Promotion e.g. software or network malfunction preventing the use and application of the Code, and only where circumstances make this unavoidable, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.

    5. Liability - to the fullest extent permitted by law we exclude any and all liability for any loss, damage or injury occurring to you or any third party arising from this Promotion

    6. Law - these terms are governed by the law of England and Wales.

    7. Promoter - this Promotion is administered by Missguided Limited (company number 3235904) of 75 Trafford Wharf Road, Manchester, United Kingdom M17 1ES and Frank Body Limited (company number 9043294) Milton Keynes Business Centre, Foxhunter Drive, Linford Wood, Milton Keynes, Buckinghamshire, MK14 6GD.

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    Missguided US Outerwear Prize Draw

    These terms and conditions apply to the Missguided US Outerwear Prize Draw advertised on the Facebook post posted on Missguided’s official Facebook account on 21/10/16 (“prize draw”). No purchase necessary. USA residents only.

    1. Conditions of entry – to participate in this promotion you must satisfy the following:
      • i. You must be aged over 18; If you are not, you must have the permission of your parent or guardian to participate in this promotion. By participating, you confirm that you have obtained such permission;
      • ii. You must be resident in the USA;
      • iii. You must have the permission of your BFF to tag them in the post (defined below). If you do not have permission do not participate.
      • iv. Only one entry per person; bulk entries made by third parties are not permitted;
      • v. You are not permitted to enter if you are our employee or their direct family member or agent, or if you are otherwise associated with the prize draw;
      • vi. You must agree to and comply with these terms and conditions; if you do not agree and/or comply you will not be eligible to participate and will be disqualified.
    2. How to enter - to enter this prize draw you will need to:
      • i. Follow the official Missguided Facebook account “missguided”;
      • ii. Find the Missguided US Outerwear Prize Draw posted on 21/10/16 (“Post”); and
      • iii. Like and comment on the Post (nothing derogatory, offensive or illegal) tagging your BFF.
      • iii. Entry period – you can enter the prize draw at any time between 08:00 (PDT) on 21/10/16 until 23:59 (PDT) on 21/10/16 (“Closing Date”) (“Entry Period”). Entries will not be accepted after the Closing Date.
    3. Winner selection - all eligible entrants’ Facebook names will be placed in a draw and one winner will be selected at random (“Draw”) after the Closing Date. Our decision as to the winner is final and no correspondence relating to the prize draw will be entered.
    4. Prize - the prize for the winner will be as follows (the “Prize”):
      • i. A “Missguided Oversized Waterfall Duster Coat” (https://www.missguidedus.com/oversized-waterfall-duster-coat-camel) for each of the winner and their BFF . The Prize is only available in standard sizes 0-10 (“Product Size Availability”). The Prize is not available in any other sizes and cannot be exchanged for any other items or for items in alternative colours, sizes or cash or for the cash equivalent, for example where the items above cannot be used by you due to the Product Size Availability. The Prize must be taken as stated and cannot be deferred. We reserve the right to substitute the Prize with one of the same or greater value.
    5. Winner notification - the winner will be contacted by Facebook direct message within 3 days of the Draw. The winner will be asked to confirm their Facebook name, full name, age, postal address, email address and telephone number to claim the Prize and provide proof of identity where necessary. We reserve the right to disqualify you from the prize draw if you are unable to provide such details. The Prize must be claimed within 7 days of the date of our notification to you. If the Prize is unclaimed after this time we reserve the right to offer the Prize to another winner selected in accordance with these terms. If for any reason the winner chooses not to take up the Prize or any part of the Prize, we reserve the right to ask the winner to confirm this in writing and we will be able to retain or dispose of the Prize (or part of the Prize) at our own discretion.
    6. Announcement of winner - the name and country of residence of the winner will be made available upon request for two months after the Closing Date. Please write to the address below for these details.
    7. Disqualification - We reserve the right to refuse to award the Prize or disqualify an entrant where there are reasonable grounds to believe there has been a breach of these terms and conditions or otherwise where an entrant has gained unfair advantage in participating in this promotion or won using fraudulent means.
    8. Changes to the promotion - We reserve the right to cancel or amend the prize draw at any stage where we deem it necessary and/or there are circumstances outside our reasonable control which affects or could affect the proper operation of this promotion, and only where circumstances make this unavoidable, but will always endeavour to minimize the effect to entrants in order to avoid undue disappointment.
    9. Information about you - by entering this prize draw you agree that we may hold and use your personal data (including without limitation your Facebook name, name, date of birth, email address, postal address and telephone number) for the purpose of administering the prize draw including where necessary, to the transfer of your personal data outside the European Economic Area. Where you are the winner, you agree we may disclose your name and country of residence to other entrants of this prize draw. By participating in this promotion you confirm and agree that you have obtained the permission of your BFF for us to hold any personal data provided (including without limitation their Facebook name) for the purpose of administering this promotion, including without limitation permission for us to transfer their data outside the EEA. We do not knowingly collect personal data from children under the age of 13. If you are under 13 do not use or provide any information about yourself including without limitation your name, address, email address or screen name or user name you may use. If we learn that we have collected or received personal data from a child under 13 without verification of parental consent, we will delete that information. If you believe that we may have any information from or about a child under 13, please contact us at the address below. For more information on how we hold and use your personal data please contact us at the address below.
    10. Facebook - This prize draw is in no way sponsored, endorsed, administered by, or associated with Facebook. By entering this prize draw you agree to release Facebook of any liability caused in respect of this prize draw.
    11. Liability: To the fullest extent permitted by law we exclude any and all liability for any loss, damage or injury occurring to you or any third party arising from your entry into the promotion or arising from your acceptance and use of the Prize.
    12. Law: These terms are governed by the law of England and Wales.
    13. Promotion administrator - this prize draw is administered by Missguided Limited (company number 03235904) of 75 Trafford Wharf Road, Manchester, United Kingdom M17 1ES.

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    Social media terms and conditions:

    1. 1. Entrants are required to follow the official Missguied Facebook account “misguided”, find the Win Shoes For Every Season Prize Draw post and like and comment on the post.
    2. 2. Entries accepted from 08:00 (GMT) on 27/11/16 till 23:59 (GMT) on 27/11/16;
    3. 3. Entrants must be aged over 18.;
    4. 4. There will be one winner. Prize is 4 x Missguided Vouchers worth £100 (“Value”) (the Value will be converted into the currency of the Missguided website relevant to you at the exchange rates applicable on the date that the voucher is issued to you)to be spent online at the following Missguided websites: www.missguided.co.uk , www.missguidedau.com, www.missguided.com/de , www.missguided.com/es , www.missguided.eu , www.missguided.fr , www.missguided.com/pl or www.missguidedus.com
    5. Full terms and conditions apply

    Student discount

    Missguided Student Discount

    These terms and conditions apply to you where you have registered to receive Missguided’s student discount.

    Missguided offers a 10% discount to customers that are students (“Student Discount”). You must be a student and agree to these terms and conditions to be eligible for the Student Discount. This % discount is subject to change.

    1. 1. Eligibility: Student Discount is only offered to students, being persons over the age of 16 in part time or full time education (“Student”). You must be able to provide proof of eligibility upon request by Missguided.
    2. 2. How to get Student Discount: to get the Student Discount you will need to register with Unidays through our website www.missguidedus.com/student . Once you have successfully registered you will be issued with a code that provides you with the Student Discount (“Code”). To redeem the Student Discount you will need to enter the Code at “enter code” section of the checkout process.
    3. 3. Conditions of Use: You can only use the Code once. You cannot use the Code and apply the Student Discount in conjunction with any other offer, discount or promotion. The code applies to all purchases made on www.missguidedus.com and excludes sale. You cannot use the Code for any other purpose, other than as set out in these terms and conditions. You cannot transfer or exchange the Students Discount for any purpose, amount, gift, items, money, vouchers or other form of compensation.
    4. 4. By Registering and using the Code you confirm that you are a Student and agree to these terms and conditions. If you do not agree to these terms and conditions please do Register.
    5. 5. We reserve the right to refuse the Student Discount to any person that does not comply with these terms and conditions or where we find that you have Registered using incorrect or fraudulent information. In such circumstances, where you have purchased items using the Student Discount you will be required to pay back to us any amount reflecting the Student Discount given to you on items purchased.
    6. 6. We reserve the right to cancel or amend the Student Discount at any time.
    7. 7. Where goods purchased using the Student Discount are subsequently returned for a refund, any refund due will take into account the Student Discount and an appropriate amount will be deducted from your refund.
    8. 8. Personal Data: For the purposes of administering the Student Discount (including without limitation for the purposes of registering your Missguided Student Account, and sending you details of our other Missguided offers and promotions by email and SMS) you agree that we may hold and use your personal data (including without limitation your name, date of birth, email address, postal address and educational course details). For further details on how we use your information, see our Privacy Policy . We do not knowingly collect personal data from children under the age of 13. If you are under 13 do not use or provide any information about yourself including without limitation your name, address, email address or screen name or user name you may use. If we learn that we have collected or received personal data from a child under 13 without verification of parental consent, we will delete that information. If you believe that we may have any information from or about a child under 13, please contact us at the address below. For more information on how we hold and use your personal data please contact us at the address below.
    9. 9. Liability: To the fullest extent permitted by law we exclude any and all liability for any loss, damage or injury occurring to you or any third party arising from this offer.
    10. 10. These terms are governed by the law of England and Wales.
    11. 11. This promotion is administered by Missguided Limited (company number 03235904) of 75 Trafford Wharf Road, Manchester, United Kingdom M17 1ES.
    12. #DESTINATIONPARADISE Holiday Giveaway in association with StudentUniverse
    13. These terms and conditions apply to the #DESTINATIONPARADISE Holiday Giveaway in association with StudentUniverse, advertised on Missguided’s official website and StudentUniverse official website from 06/06/16 until 03/07/16.
      1. 1. To enter this prize draw you will need to complete your details on the competition entry form on either the official Missguided or StudentUniverse website via the competition form. No purchase is necessary.
      2. 2. By entering this prize draw you agree to these terms and conditions. If you do not agree to these terms and conditions do not enter.
      3. 3. Entries are accepted from 9:00 (GMT) on 06/06/16 until 23.59 (GMT) on 03/07/16 when the prize draw will close.
      4. 4. Conditions of entry:
        • i. You must be aged over 18 to enter this prize draw;
        • ii. You must be resident in the United Kingdom
        • iii. Only one entry per person; bulk entries made by third parties are not permitted;
        • iv. You are not permitted to enter if you are our employee or their direct family member or agent, or if you are otherwise associated with the prize draw;
        • v. You must agree to these terms and conditions.Any entrant that does not satisfy the conditions of entry will be excluded and disqualified from the prize draw.
      5. 5. The prize for the winner will be as follows (the “Prize”):
        • i. 2 x £100 Missguided vouchers to spend on the www.missguided.co.uk website (“Website”) (“Voucher”). Voucher can only be used on the Website and cannot be used on any other medium including at any concession or store, or any third party website. Voucher must be used by 31/012/16;
        • ii. A holiday comprising return economy flights from one of the following UK airports; London Heathrow, Manchester and Edinburgh (“Flights”) to Dpsdenpasar, Bali, Indonesia, 6 breakfasts, 2 lunches, 1 dinner, 9 nights in selected hotels, escorted services in modern air-conditioned vehicles plus arranged activities (“Holiday”). StudentUniverse will arrange all bookings related to the prize and will advise on the available dates the tour can take place. Flights and accommodation are subject to availability. Certain dates may be excluded when the winner may not take the Prize. The winner is responsible for ensuring they are available on the dates selected for the Holiday. Missguided and StudentUniverse will not be responsible for arranging alternative dates where you fail to turn up on these dates. The winner and their companion must book their flights with StudentUniverse before 01/08/16. The winner and their companions (where applicable) must have a valid passport and obtain all necessary visas, insurance and other documentation. The winner and their companion must travel together, departing from and returning to the same location at the same time and on the same itinerary. Missguided, beadjacent to each other. The Prize does transfers, tickets for events, meals and/or drinks not listed above, and does not include spending money which the winner will be required to provide themselves.
      6. 6. The Prize excludes all other costs and arrangements not expressly stated above. For the avoidance of doubt any additional charges and expenses incurred for goods, services, baggage, excursions, attractions, facilities, upgrades, activities not expressly stated above are payable solely by the winner and where applicable their companions. We will not be held liable where such charges and/or expenses are incurred, and no refund or reimbursement will be made. We will accept no responsibility where you are unable to pay in full any such charges and/or expenses. The Prize is also subject to the terms and conditions of the prize provider their agents, and where applicable to the terms of the venue and/or the manufacturer. The winner will be responsible for their own behavior and the behavior of their companion during the Holiday and shall be expected to comply with any third party terms and conditions that form part of the Prize (including without limitation StudentUniverse’s terms and conditions and the airlines Conditions of Carriage) (failure to comply with these terms may result in the Prize being forfeited by the winner and their companion). The winner and their companion are responsible for arranging all visas, insurance and vaccinations (and/or other medication) for the Holiday. The winner will be the first entry drawn at random from all correct entries after the closing date on 03/07/16 (“Draw”). Our decision as to the winner is final and no correspondence relating to the prize draw will be entered.
      7. 7. The winner will be contacted by email within 14 days of the Draw. The winner will be asked to confirm their full name, age, postal address, email address and telephone number to claim the Prize and provide proof of identity where necessary. We reserve the right to disqualify you from the prize draw if you are unable to provide such details. The Prize must be claimed within 5 days of the date of our notification to you. If the Prize is unclaimed after this time we reserve the right to offer the Prize to another winner selected in accordance with these terms. If for any reason the winner chooses not to take up the Prize or any part of the Prize, we reserve the right to ask the winner to confirm this in writing and we will be able to retain or dispose of the Prize (or part of the Prize) at our own discretion.
      8. 8. The name and country of residence of the winner will be made available upon request. Please write to the address below within two months’ of the closing date of this prize draw to find out these details.
      9. 9. The Prize is not transferable or exchangeable unless otherwise agreed in writing by us and the Prize cannot be redeemed for cash, cash alternative or any other form of compensation. The Prize must be taken as stated and cannot be deferred. We reserve the right to substitute the Prize with one of the same or greater value.
      10. 10. We reserve the right to refuse to award the Prize or disqualify an entrant where there are reasonable grounds to believe there has been a breach of these terms and conditions or otherwise where an entrant has gained unfair advantage in participating in the prize draw or won using fraudulent means. Late or incomplete entries which do not satisfy these terms and conditions will be disqualified and not be entered into the prize draw.
      11. 11. We reserve the right to cancel or amend the prize draw at any stage where we deem it necessary and/or there are circumstances outside our reasonable control which affects or could affect the proper operation of this prize draw, and only where circumstances make this unavoidable, but will always endeavour to minimize the effect to entrants in order to avoid undue disappointment.
      12. 12. By entering this prize draw you agree that we and StudentUniverse may hold and use your and your companion’s personal data (including without limitation your name, date of birth, email address and postal address) for the purpose of administering the prize draw including without limitation, where you are the winner of the Prize, you agree we may disclose your name and country of residence to other entrants of this prize draw. You also consent to the transfer and use of your personal data outside the European Economic Area and for the purposes set out in our Privacy Policy https://www.missguided.co.uk/terms#tab4 Where you have opted in (by ticking the relevant “opt-in” box) to receiving information about our offer’s, products and services and StudentUniverse’s offers, products and services, you agree that we may hold and use your personal data for the purpose of communicating such information to you. We do not knowingly collect personal data from children under the age of 13. If you are under 13 do not use or provide any information about yourself including without limitation your name, address, email address or screen name or user name you may use. If we learn that we have collected or received personal data from a child under 13 without verification of parental consent, we will delete that information. If you believe that we may have any information from or about a child under 13, please contact us at the address below. For more information on how we hold and use your personal data please contact us at the address below.
      13. 13. To the fullest extent permitted by law we exclude any and all liability for any loss, damage or injury occurring to you or any third party arising from your entry into the promotion or arising from your acceptance and use of the Prize.
      14. 14. These terms are governed by the law of England and Wales.
      15. 15. This prize draw is administered by Missguided Limited (company number 03235904) of 75 Trafford Wharf Road, Manchester, United Kingdom M17 1ES in conjunction with StudentUniverse, (company number 082534620) 1-3 Brixton Road, Unit 3.13 Canterbury Court, London, Kennington Park, SW9 6DE.